Air General, a national cargo handling company, is looking for a Station Manager at Denver International Airport to organize, coordinate, and control all domestic contract handling services on behalf of the customer, in a safe and efficient manner. Competitive salary and benefits, including medical, dental, vision, 401(k), vacation, sick leave, training, etc. If you are interested in a career with an aggressive industry leader, rather than just a job, please consider joining us.
Organize, coordinate, and control all aspects of cargo handling services on behalf of the customer, in a safe and efficient manner.
Pay particular attention to special commiodites – handlng the HRs, AVIs, and DGs in ways to eradicate any possibliity of errors or failures.
Implement procedures designed to meet all customer SLA targets and service requirements, and work to maintain any required efficiencies.
Ensure that handling services do not adversely affect the safe and punctual operation of the customer’s flight services.
Hire and develop and maintain a highly motivated work force.
Ensure all safety standards are adhered to.
Ensure all TSA Directives and any other security procedures are complied with in accordance with their programs and mandates.
Initiate directives and procedures, which will enhance service levels to the customer.
Meet regularly with managers and supervisors to establish constant feedback and action plan for any improvements in service handling.
Take the appropriate disciplinary action for breaches of safety, training, security, or violations of company rules.
Ensure all incidents or service complaints are immediately report to HDQ and fully investigated. Provide full and concise written reports..
With the senior management team, procure and evaluate all recommendations for service improvements and ensure they are implemented as needed.
Establish a protocol for the handling of employee and administrative matters with the objective of obtaining maximum productivity and performance.
Develop responsible routines with customers and subordinates for handling services planning, control and feedback with particular emphasis on good communications.
Liaise with customer on a formal and routine basis for feedback on performance. Ensure all reasonable customer requests are carried out.
Oversee all fiscal transactions and ensure integrity of cash receipts systems and banking procedures for AGI and our clients. Provide proper physical security of cash and revenues received from customers.
Ensure financial audits and service audits are properly administered.
Spot check the cash receipts records and ensure station audits and customer audit follow ups are actioned promptly.
Ensure safety, security, and serviceability of premises, equipment, and all fixtures and assets.
Ensure that bonded cargo is stored in assigned location and that procedures for special cargo, valuable cargo, etc. are in place and adhered to.
Attend industry meetings and interface with airport officials and local and federal agencies.
Ensure customer’s VIP accounts are serviced with extra care and without problems.
Advance the reputation of both Air General, and in particular the customer, by maintaining a professional company image among all employees.
Aggressively reduce overtime, payroll costs, and other operational costs.
Conduct periodic and annual performance appraisals for senior staff.
Obtain over-limit spending approvals from Corp. prior to spending.
Ensure staff report payable invoices in timely manner to Corp.
Adhere to all FAA, Airport, Client Airlines, and Air General safety and security procedures, and immediately rectify any discrepancies.
Perform any other duties as directed by the customer or Air General corporate staff.
PC proficiency (MS Office applications).
Must be willing to work flexible hours.
Must have valid driver license.
Must pass security background check and drug testing.
Must be able to obtain valid airport I.D. badge.
College degree preferred
Special skills necessary to perform the job
5 years minimum Domestic and International air cargo experience required
Proven leadership skills
Medical, Dental, Vision, STD, LTD, etc.
Paid Time Off and Sick Time
401(k) Retirement Plan and Roth after 6 months, company match after 1 year
Employee Assistance Program (EAP)
Company Loan Program
Paid Parental Leave