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Retail Sales Supervisor

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We are looking for a result driven retail Supervisor for our airport management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management.

Responsibilities

• Recruit, train, and supervise retail staff
• Set sales targets and motivate staff to meet those goals
• Lead staff meetings to ensure all associates stay informed
• Manage store budgets and maintain financial records
• Oversee stock levels and order new items when required
• Address customer complaints and issues in a professional manner
• Handle staff conflicts, complaints, and problems
• Prepare various promotional materials and in-store displays
• Ensure compliance with various health and safety regulations
• Collaborate with the head office to ensure store location lives up to standards
Requirements and Qualifications
• Excellent interpersonal communication capabilities
• Customer service-oriented attitude
• Confidence to lead and direct a team of associates
• Ability to stay organized and manage time effectively
• Strengths in leadership, management, team building, and problem-solving
• Capability to thrive in a fast-paced and oftentimes high-pressure environment
• Numerical and analytical knowledge to properly manage cash and financial records
• Understanding of basic business management functions
• Enthusiasm and a positive attitude
• Minimum of a high school diploma. Candidates with associate’s or bachelor’s degrees will be given preference
• 3+ years of experience working in a retail environment, ideally in a supervisory role

Job Category: 
Retail
Application email: 
Open Date: 
Thursday, August 6, 2020