Working at Denver International Airport is fast, adventuresome and always changing! We are Provenzano Resources, Inc. and we own and manage the specialty leasing program (Kiosks and Pop Up Stores, over 45 locations!) throughout the whole airport. We are looking for a critical member of our office TEAM, the Lease Administrator. We have an office in Denver, at the Airport which is a part of our national company.
We need you to be organized, extremely reliable, and very detail-oriented. This position supports the DEN PRL staff. You will also work directly with the owners of the company. You will interact directly with over 45 merchants and their 250 staff. This is a multi-cultural 'community' so you should be comfortable and patient dealing with different methods of approaching business. You will be interacting and working with Denver Airport personnel, so professionalism at all times is required.
Below are some of the functions of the position, however this program changes every day.
Primary contact with merchants in all general areas including, but not limited to, lease administration at any time when Program Manager is not available, and secondary contact with merchants at all times.
Accurately enter all pertinent lease data into Sub-License agreements and associated documents; all follow-up and changes to these documents.
Produce reports as needed, based on data in accounting system and use of Microsoft Excel and Yardi.
Monthly merchant statements created and distributed.
Review rent and marketing fee payments on a monthly basis to ensure accuracy and bank deposits
Manage DEN approval submissions and tracking, follow up.
Advise appropriate parties of any changes and updates needed for merchant information (i.e. letters of intent, insurance certificates, and security deposits)
Creation and tracking of all sub-license agreements and related documentation
Monitoring signatures and execution from Merchant to PRL President
Document tracking and compliance (e.g. ACDBE, workers compensation, business license)
ACDBE guidance and support to merchants and prospects as possible.
Confirm and update Finance Manager for move in and move out notices
Create and send Monthly Merchant Statements and Sales Reports; sales report tracking
Security Deposit tracking and refund processing
Create Purchase Orders for Visual Merchandising Department and then on a monthly basis, reconcile those Purchase Orders with the VM Manager and invoice merchants
Assist in the preparation and review of all monthly leasing reports
Scan and deposit checks electronically
Human Resources oversight and responsibility including file maintenance, generalist functions
Payroll: Bi-monthly payroll input in conjunction with Operations Manager; ensure payroll is properly processed; all staff data is current and all PTO is approved and allocated in the payroll system
Review merchant’s entity formation documentation for legality
Responsible to oversee accounts receivable and collections; review monthly reports and communicate directly to merchants, program manager and accounting department about delinquent payments. Monthly follow-up with merchant to cure balances.
Coordinate Merchant move in and closeout – meet with merchants to review rules, regulations, restrictions and procedures.
Regularly participate in and conduct program walks to identify areas of need; maintenance, cleanliness, dress code, inventory levels, pricing, code of conduct, etc, Document and communicate observations to Program Manager and merchants.
Insurance oversight and research as needed for DEN PRL staff and merchant insurance paperwork
Work closely with the Badge Administrator/Receptionist on other related tasks
Works closely with the PRI DEN staff to ensure merchant compliance with airport and program guidelines
Primary receptionist/front desk responsibilities at any time when receptionist is not in the office or is otherwise engaged; secondary receptionist/front desk responsibilities at all times.
Primary badging responsibilities (as Authorized Signatory) and competently manage all aspects of the badging process at any time when badging administrator is not in the office or is otherwise engaged; secondary badging responsibilities at all times.
Schedule appointments and communicate with merchants, applicants and prospects on behalf of and at the direction of Program Manager via phone, email and in person.
Track applicants, prospects, canvassing events, retail events, and other retail or canvassing opportunities and coordinate, communicate, plan and reach out as needed. Qualifications(Minimum)
At least 1 year of sales support, lease administration and/or related experience required
Strong analytical ability and mathematical skills required
Ability to multitask and prioritize in order to meet deadlines
Strong written and verbal communication skills in the English language
Yardi experience would be a plus, that is the system in our office
Proficient with Microsoft Office applications (i.e. Word, Excel). Must pass PRL word processing test for verification
Highly motivated and reliable self-starter
Strong customer relations skills and the ability to work well with external customers*
Must be able to pass a 10-year FBI background check for badging at the airportPhysical and Environmental Factors*
Ability to work between 40 hour per week schedule Monday-Friday
Very occasional Saturdays as needed only/possible infrequent nights
Ability to sit for long periods of time in standard desk chairs as provided by office
Physically able and capable of typing/word processing for up to 6 hours a day
Able to lift/carry up to 20 pounds
Cleaning of office and associated spaces as necessary; ability to use chemicals for cleaning on a daily basis
Ability to walk up to 3 miles at least one-time daily please note that this position description is not all-inclusive, and may change or expand from time to time based on the needs of PRL and the PRL DEN office.
Job Type: Full-time
Salary: $18.00 to $20.00 /hour
Job Type: Full-time
Salary: $18.00 to $20.00 /hour