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Full Time Exit Booth Agent

Are you looking for a career in the ever-growing Colorado travel & tourism industry? Do you want to be part of a company that is consistently ranked #1 for customer service?

We have an exciting opportunity in customer service and sales as a Exit Booth Agent with our team at National/Alamo Rent-A-Car at Denver International Airport!

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This is a full-time position (40 hours/week) in at our National Car Rental location.
Compensation is $10.50/hour and includes incentive-based pay bonuses on performance in customer service!
Our employees also enjoy a competitive benefits program (medical, dental, and vision benefits, PTO, etc.), an employee wellness program, 401K and profit-sharing, participation in a national discount program with numerous preferred partners, and employee-discounted rental cars for you and your family!

Location:
24530 E 78th Ave
Denver, CO 80249

Responsibilities:
-Prepare all rental documents accurately and completely.
-Verify car information and VIN number for security and car control.
-Provide additional service to Emerald Aisle members by offering our refueling option.
-Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
-Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
-Provide all customers with undivided attention while assisting them at the exit booth.
-Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
-Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
-Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Qualifications:
-Must be at least 18 years of age
-Minimum of 1 year experience handling customer service functions
-A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
-Must have a valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 3 years.
-No drug or alcohol related conviction (DUI, DWI, DWAI) on record within the past 5 years.
-Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Job Category: 
Rental Car
Open Date: 
Monday, April 3, 2017
Benefit Information: 
Our employees enjoy a competitive benefits program (medical, dental, and vision benefits, PTO, etc.), an employee wellness program, 401K and profit-sharing, participation in a national discount program with numerous preferred partners, and employee-discounted rental cars for you and your family.
Salary: 
$10.50/hour + bonuses